SEN-Session (Kolkata)
Training Consultant & founder
End-to-end responsibility for training aand coaching initiatives, from needs assessment and program design to delivery and evaluation, ensuring high-quality service and client satisfaction.
Founded and currently leading SEN-Session, a Kolkata-based training consultancy specializing in neuroscience-based coaching and development programs.
Designed and delivered customized training programs for individuals and organizations, focusing on sustainable behavioral change and long-term skill development.
Consulted with clients to identify training needs, develop tailored solutions, and implement impactful training interventions aligned with business goals
Achievements
Pioneered the integration of elearning strategies, leading to a 30% in crease in trainin gefficiency
Drovenation wide adoptionof CRM best practices,resulting in significant improvement in customer engagement.
Founded and currently leading SEN-Session, a Kolkata-based training consultancy specializing in neuroscience-based coaching and development programs.
Designed and delivered customized training programs for individuals and organizations, focusing on sustainable behavioral change and long-term skill development.
Consulted with clients to identify training needs, develop tailored solutions, and implement impactful training interventions aligned with business goals
Achievements
Pioneered the integration of elearning strategies, leading to a 30% in crease in trainin gefficiency
Drovenation wide adoptionof CRM best practices,resulting in significant improvement in customer engagement.
Bayer India Ltd
Sr. Manager - Capability ,(India, Bangladesh, Nepal)
Responsible for overseeing sales operations, business development, and capability enhancement initiatives for Bayer India Ltd., covering India,Bangladesh, and Nepal.
Oversaw sales operations and business development initiatives for Bayer India Ltd., covering India,Bangladesh, and Nepal,for nearly a decade.
Successfully led and mentored high-performing sales teams, consistently achieving and
exceeding revenue targets, culminating in 15% year-over-year growth
Implemented innovative CRM strategies, leadingto a significant improvement in customer retentionrates and overall sales force effectiveness
Conducted comprehensive market analyses to identify new growth opportunities,resultingin
successful expansion into key market segments and a 10% increase in market share.
Developed and delivered targeted training programs for sales teams, enhancing product
knowledge, improving sales techniques, and fostering a culture of continuous learning and
development
Collaborated effectively withcross-functional teams to streamline processes, optimize workflows, and enhance overall business efficiency.
Achievements
Achieved a 15% year-over-year revenue gro wth by leading and mentoring successful sales teams with in Bayer India Ltd.
Successfully implemented new CRM strategies,resulting in a 20% increase in customer retention with in Bayer India Ltd.
Increased market share by 10% by identifying and capitalizing on key market opportunities following in-depth analysis.
Oversaw sales operations and business development initiatives for Bayer India Ltd., covering India,Bangladesh, and Nepal,for nearly a decade.
Successfully led and mentored high-performing sales teams, consistently achieving and
exceeding revenue targets, culminating in 15% year-over-year growth
Implemented innovative CRM strategies, leadingto a significant improvement in customer retentionrates and overall sales force effectiveness
Conducted comprehensive market analyses to identify new growth opportunities,resultingin
successful expansion into key market segments and a 10% increase in market share.
Developed and delivered targeted training programs for sales teams, enhancing product
knowledge, improving sales techniques, and fostering a culture of continuous learning and
development
Collaborated effectively withcross-functional teams to streamline processes, optimize workflows, and enhance overall business efficiency.
Achievements
Achieved a 15% year-over-year revenue gro wth by leading and mentoring successful sales teams with in Bayer India Ltd.
Successfully implemented new CRM strategies,resulting in a 20% increase in customer retention with in Bayer India Ltd.
Increased market share by 10% by identifying and capitalizing on key market opportunities following in-depth analysis.
Bayer Zydus Pharma
National Training Manager (Women's Health Care)
Responsible for the nationwide training strategy, development, and implementation for Bayer Zydus Pharma's Women's Health Care division.
Managed thenational training strategy for Bayer Zydus Pharma's Women's Health Care division, ensuring alignment with brand strategies and
fostering a culture of continuous learning.
Designed and facilitated engaging and informative national-level training programs,resulting in a more knowledgeable and effective sales team.
Developed innovative training materials and programs to maximize knowledge transfer,retention, and application in a real-world setting.
Collaborated closely with the marketing team to align training initiatives with brand strategies, contributing to the successful launch of new
products and increased market penetration
Monitored and evaluated training program out comes using key metrics, consistently ensuring alignment with business goals and objectives.
Achievements
Successfully managed and implemented a nation wide training strategy for Women's Health Care,resulting in improved sales force effectiveness and achievement of business goals.
Managed thenational training strategy for Bayer Zydus Pharma's Women's Health Care division, ensuring alignment with brand strategies and
fostering a culture of continuous learning.
Designed and facilitated engaging and informative national-level training programs,resulting in a more knowledgeable and effective sales team.
Developed innovative training materials and programs to maximize knowledge transfer,retention, and application in a real-world setting.
Collaborated closely with the marketing team to align training initiatives with brand strategies, contributing to the successful launch of new
products and increased market penetration
Monitored and evaluated training program out comes using key metrics, consistently ensuring alignment with business goals and objectives.
Achievements
Successfully managed and implemented a nation wide training strategy for Women's Health Care,resulting in improved sales force effectiveness and achievement of business goals.
Centum Learning Pvt. Ltd.
Group Manager- Enterprise Business Solutions
Responsible forthe strategic planning, development, execution, and delivery of enterprise business solutions, ensuring client satisfaction and achievement of business objectives.
Led the development and execution of enterprise business solutions for Centum Learning Pvt. Ltd.,focusing on client relationship
management and service delivery excellence.
Successfully designed and implemented enterprise business solutions, leading to a measurable increase in client satisfaction scores and positive feedback.
Developed and executed strategic plans for business solutions, ensuring alignment with client objectives, industry best practices, and
company goals.
Managed key client accounts, building and maintaining strong, long-lasting relationships, contributing to a high rate of contract renewals and new business opportunities
Directed and supervised cross-functional project teams to ensure the successful delivery of complex business solutions, fostering
collaboration and innovation.
Achievements
Achieved a 25% increase in client satisfaction through the successful design and implementation of enterprise business solutions.
Led the development and execution of enterprise business solutions for Centum Learning Pvt. Ltd.,focusing on client relationship
management and service delivery excellence.
Successfully designed and implemented enterprise business solutions, leading to a measurable increase in client satisfaction scores and positive feedback.
Developed and executed strategic plans for business solutions, ensuring alignment with client objectives, industry best practices, and
company goals.
Managed key client accounts, building and maintaining strong, long-lasting relationships, contributing to a high rate of contract renewals and new business opportunities
Directed and supervised cross-functional project teams to ensure the successful delivery of complex business solutions, fostering
collaboration and innovation.
Achievements
Achieved a 25% increase in client satisfaction through the successful design and implementation of enterprise business solutions.
MSD India
Zonal Training Manager (North, East, West) and Champion - E Learning
Responsible forthe design, delivery, and continuous improvement of training programs as the Zonal Training Manager (North, East, West), with additional responsibility for championing and implementinge-learning initiatives across MSD India.
Led the design, development, and delivery of comprehensive training programs for MSD India across three key zones (North, East, West),
significantly increasing sales team competency and performance.
Successfully launched and championed ane-learning platform, stream lining training delivery, expanding access to learning resources, and resultingina 35% increase in training participation across the three zones.
Established a continuous feedback mechanism to gather insights from training participants, using this data to refine training content,
methodologies, and overall learning experiences.
Achievements
Successfully launched ane-learning platform, leading to a 35% increase in training accessibility and participation across three zones.
Led the design, development, and delivery of comprehensive training programs for MSD India across three key zones (North, East, West),
significantly increasing sales team competency and performance.
Successfully launched and championed ane-learning platform, stream lining training delivery, expanding access to learning resources, and resultingina 35% increase in training participation across the three zones.
Established a continuous feedback mechanism to gather insights from training participants, using this data to refine training content,
methodologies, and overall learning experiences.
Achievements
Successfully launched ane-learning platform, leading to a 35% increase in training accessibility and participation across three zones.
Schering Plough
Zonal Training Manager (West) and Champion - E Learning
Responsible for managing all aspects of training and development for Schering-Plough's West Zone, including needs assessment, curriculum design, program delivery, and evaluation, while also championing the adoptionand implementation of innovative e-learning solutions.
Managed the training and development initiatives for Schering-Plough's West Zone, focusing on enhancing sales force capabilities and driving business results.
Successfully pioneered the adoption of e-learning solutions within the West Zone, signi cantly increasing training eciency and reducing delivery costs by 30%.
Developed and delivered customized training curricula tailored to meet the specific demands of the regional market, enhancing the sales force's agility, responsiveness, and overall effectiveness.
Fostered a culture of collaboration across departments to ensure training initiatives effectively aligned and integrated with overall business strategies .
Continuously evaluated training effectiveness through data analysis, performance metrics, and participant feedback, implementing improvements to maximize program impact and achieve desired out comes.
Achievements:
Successfully pioneered the adoption of e-learning solutions, resulting in a 30% increase in training e ciency within Schering-Plough's West Zone.
Managed the training and development initiatives for Schering-Plough's West Zone, focusing on enhancing sales force capabilities and driving business results.
Successfully pioneered the adoption of e-learning solutions within the West Zone, signi cantly increasing training eciency and reducing delivery costs by 30%.
Developed and delivered customized training curricula tailored to meet the specific demands of the regional market, enhancing the sales force's agility, responsiveness, and overall effectiveness.
Fostered a culture of collaboration across departments to ensure training initiatives effectively aligned and integrated with overall business strategies .
Continuously evaluated training effectiveness through data analysis, performance metrics, and participant feedback, implementing improvements to maximize program impact and achieve desired out comes.
Achievements:
Successfully pioneered the adoption of e-learning solutions, resulting in a 30% increase in training e ciency within Schering-Plough's West Zone.
Organon India Ltd
Manager CRM (Pan India)
Responsible for developing, implementing, and managing a nationwide CRM strategy for Organon India Ltd., ensuring alignment with business objectives and optimizing customer interactions.
Led the nationwide implementation and adoption of CRM best practices for Organon India Ltd., resulting in a signi cant positive impact on customer engagement and business growth.
Developed and executed a comprehensive CRM strategy aligned with key business objectives and customer expectations, improving customer satisfaction and loyalty.
Analyzed customer data to identify trends, patterns, and key insights, leveraging these ndings to develop more effective marketing strategies, refine sales approaches, and enhance customer segmentation.
Achievements
Successfully implemented a CRM strategy atOrganon India Ltd.,resulting in significantly enhanced customer engagement through out the organization.
Led the nationwide implementation and adoption of CRM best practices for Organon India Ltd., resulting in a signi cant positive impact on customer engagement and business growth.
Developed and executed a comprehensive CRM strategy aligned with key business objectives and customer expectations, improving customer satisfaction and loyalty.
Analyzed customer data to identify trends, patterns, and key insights, leveraging these ndings to develop more effective marketing strategies, refine sales approaches, and enhance customer segmentation.
Achievements
Successfully implemented a CRM strategy atOrganon India Ltd.,resulting in significantly enhanced customer engagement through out the organization.
Organon India Ltd (Mumbai)
Zonal Marketing Services Coordinator - East & West based at Mumbai
Responsible for coordinating and executing marketing services, campaigns, and initiatives for Organon India Ltd.'s East and West zones, based in Mumbai, ensuring alignment with overall brand strategy and business objectives.
Coordinated marketing services and initiatives for Organon India Ltd.'s East and West zones, based in Mumbai, contributing to consistent brand positioning and market growth across both regions.
Implemented targeted regional marketing campaigns, tailored to resonate with local demographics and market trends, successfully increasing brand awareness and market penetration.
Analyzed market data, gathered insights on competitor activities, and tracked key performance indicators to support strategic decision making and optimize the effectiveness of marketing campaigns.
Collaborated closely with sales teams to ensure seamless execution of marketing initiatives, providing them with necessary materials and support to effectively drive sales and achieve business objectives.
Achievements:
Successfully implemented regional marketing campaigns across East and West zones at Organon India Ltd., resulting in increased brand awareness within targeted demographics.
Coordinated marketing services and initiatives for Organon India Ltd.'s East and West zones, based in Mumbai, contributing to consistent brand positioning and market growth across both regions.
Implemented targeted regional marketing campaigns, tailored to resonate with local demographics and market trends, successfully increasing brand awareness and market penetration.
Analyzed market data, gathered insights on competitor activities, and tracked key performance indicators to support strategic decision making and optimize the effectiveness of marketing campaigns.
Collaborated closely with sales teams to ensure seamless execution of marketing initiatives, providing them with necessary materials and support to effectively drive sales and achieve business objectives.
Achievements:
Successfully implemented regional marketing campaigns across East and West zones at Organon India Ltd., resulting in increased brand awareness within targeted demographics.
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